Glossary
Job Card
A job card (or work order) is the record of work being carried out on a vehicle in a workshop — what was requested, what was found, what was done, and what it cost.
Every vehicle that comes into a workshop for service or repair gets a job card. It is opened when the booking is made, updated as the technician works through it, and closed off once the vehicle is invoiced and collected.
What a job card usually contains
- Customer and vehicle details, including registration and mileage
- The work requested and any additional work identified (often via a DVHC)
- Parts and labour used, with time logged against the job
- Technician notes and sign-off
- The final invoice once work is complete
Paper vs digital job cards
Paper job cards get lost, are hard to search later, and make it difficult to see workshop loading at a glance. Digital job cards in a GMS link directly to the booking diary, parts stock, and invoicing, so the same job updates everywhere automatically instead of needing to be copied between systems.