Torque DMS Service Centre is a workshop management system for UK garages and dealerships. It covers digital vehicle health checks with photo and video evidence, a visual job board, smart estimates, customer approval and payment portals, parts management, and technician scheduling. Customers can approve work and pay invoices online without needing an app.
Work Smarter.
Not Harder.
The intelligent Service Centre platform that transforms operations and delights customers
Book a DemoComplete Service Centre Management
Every tool you need to run an efficient, profitable Service Centre
Visual Job Board
Drag and drop kanban board tracks every job from arrival to collection. See your entire workshop at a glance.
Digital Vehicle Inspections
Photo and video health checks with AI analysis. Send visual reports to customers instantly via SMS or email for approval.
Smart Estimates
AI-powered estimates that analyse job requirements and suggest labour times, parts, and pricing from your historical data.
Customer Portal
Real time job updates keep customers informed. They can view progress, approve work, and pay invoices online whenever they choose.
Parts Management
Track inventory, automate ordering from suppliers like GSF and Euro Car Parts, and predict parts needs before you run out.
Technician Scheduling
Optimise workload with AI scheduling. Clock in/out tracking, shift management, and productivity analytics for your team.
Streamlined Digital Workflow
From check-in to collection - a seamless, paperless customer experience
Customer Arrives
Automated digital check-in with photo documentation
- Vehicle photos captured
- Pre-service inspection
- Job created instantly
AI Allocation
Smart technician & bay assignment
- Best tech assigned
- Parts predicted
- Time estimated
Work Tracked
Real time progress monitoring
- Live job board updates
- Time tracking automatic
- Customer kept informed
Customer Notified
Automated invoicing & messaging
- Invoice auto-generated
- WhatsApp notification sent
- Payment link included
AI Powered Business Insights
Get instant recommendations to improve efficiency, reduce bottlenecks, and grow revenue with intelligent business insights
🛰️ Revolutionary Telematics Integration
Monitor your customers' vehicles in real time and catch problems before they become breakdowns
Real-Time Diagnostics
OBD dongles send live vehicle data directly to your dashboard. See fault codes, battery health, and performance metrics as they happen.
Proactive Alerts
Get notified the moment a customer's vehicle develops a fault. Create bookings automatically and contact them before they even know there's a problem.
Predictive Maintenance
AI analyses driving patterns and vehicle data to predict when parts will need replacing, helping you plan services and retain customers.
Fleet Monitoring
Perfect for fleet customers. Monitor multiple vehicles, track mileage, and schedule maintenance across entire fleets from one screen.
Customer Retention
Stay top-of-mind by being proactive. Customers love knowing you're watching out for their vehicle's health before issues arise.
Revenue Opportunities
Turn telematics into a monthly recurring revenue stream. Charge subscription fees while providing genuine value and peace of mind.
🤖 Powered by Artificial Intelligence
Smart Estimates: AI suggests labour times and parts based on your historical data and industry standards
Health Check Analysis: AI examines inspection photos and generates customer-friendly reports automatically
Voice to Text: Technicians speak findings and AI converts them into professional inspection reports
Predictive Scheduling: AI suggests optimal job sequencing and technician assignments for maximum efficiency
Parts Prediction: AI forecasts which parts you'll need based on booking patterns and vehicle demographics
Customer Insights: AI identifies at-risk customers and suggests re-engagement campaigns to win them back
Built for Every Kind of Workshop
From a single-bay independent garage to a multi-site service network
Independent Workshops
Run check-in, job tracking, invoicing, and customer communication from one system, without chasing paper job cards around the workshop.
Multi-Site Service Networks
See job board activity, technician utilisation, and revenue across every site, while each location keeps its own day-to-day workflow.
Franchised Service Centres
Whether you're independent or manufacturer-franchised, Torque DMS adapts to your existing labour rates, job types, and approval process.
International Workshops
Multi-currency invoicing and country-aware setup mean the platform works the same whether your workshop is in the UK or overseas.
Frequently Asked Questions
Transform Your Workshop Performance
Join Service Centres already using Torque DMS to drive efficiency
Ready to Modernise Your Service Centre?
See how Torque DMS can transform your operations
Get Started TodayIntegrations
Tell us what you need. We'll build it.
Our integration list is growing, not finished. Every connection we have built started with a dealer or workshop asking for it. There is no roadmap for you to wait on and no commercial negotiation to sit through. If you rely on a system that is not here yet, tell us what it is.
We will build it. There is no cost to you, ever.