Torque DMS

Work Smarter.
Not Harder.

The intelligent Service Centre platform that transforms operations and delights customers

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Complete Service Centre Management

Every tool you need to run an efficient, profitable Service Centre

Visual Job Board

Drag and drop kanban board tracks every job from arrival to collection. See your entire workshop at a glance.

Digital Vehicle Inspections

Photo and video health checks with AI analysis. Send visual reports to customers instantly via SMS or email for approval.

Smart Estimates

AI-powered estimates that analyse job requirements and suggest labour times, parts, and pricing from your historical data.

Customer Portal

Real time job updates keep customers informed. They can view progress, approve work, and pay invoices online whenever they choose.

Parts Management

Track inventory, automate ordering from suppliers like GSF and Euro Car Parts, and predict parts needs before you run out.

Technician Scheduling

Optimise workload with AI scheduling. Clock in/out tracking, shift management, and productivity analytics for your team.

Streamlined Digital Workflow

From check-in to collection - a seamless, paperless customer experience

1

Customer Arrives

Automated digital check-in with photo documentation

  • Vehicle photos captured
  • Pre-service inspection
  • Job created instantly
2

AI Allocation

Smart technician & bay assignment

  • Best tech assigned
  • Parts predicted
  • Time estimated
3

Work Tracked

Real time progress monitoring

  • Live job board updates
  • Time tracking automatic
  • Customer kept informed
4

Customer Notified

Automated invoicing & messaging

  • Invoice auto-generated
  • WhatsApp notification sent
  • Payment link included
5 Min Average Check-In
Down from 20+ minutes with paper forms
40% More Jobs Daily
Optimized scheduling increases capacity
98% Customer Response Rate
WhatsApp notifications work better than calls

AI Powered Business Insights

Get instant recommendations to improve efficiency, reduce bottlenecks, and grow revenue with intelligent business insights

AI Business Insights showing process bottlenecks and recommendations

🛰️ Revolutionary Telematics Integration

Monitor your customers' vehicles in real time and catch problems before they become breakdowns

Real-Time Diagnostics

OBD dongles send live vehicle data directly to your dashboard. See fault codes, battery health, and performance metrics as they happen.

Proactive Alerts

Get notified the moment a customer's vehicle develops a fault. Create bookings automatically and contact them before they even know there's a problem.

Predictive Maintenance

AI analyses driving patterns and vehicle data to predict when parts will need replacing, helping you plan services and retain customers.

Fleet Monitoring

Perfect for fleet customers. Monitor multiple vehicles, track mileage, and schedule maintenance across entire fleets from one screen.

Customer Retention

Stay top-of-mind by being proactive. Customers love knowing you're watching out for their vehicle's health before issues arise.

Revenue Opportunities

Turn telematics into a monthly recurring revenue stream. Charge subscription fees while providing genuine value and peace of mind.

🤖 Powered by Artificial Intelligence

Smart Estimates: AI suggests labour times and parts based on your historical data and industry standards

Health Check Analysis: AI examines inspection photos and generates customer-friendly reports automatically

Voice to Text: Technicians speak findings and AI converts them into professional inspection reports

Predictive Scheduling: AI suggests optimal job sequencing and technician assignments for maximum efficiency

Parts Prediction: AI forecasts which parts you'll need based on booking patterns and vehicle demographics

Customer Insights: AI identifies at-risk customers and suggests re-engagement campaigns to win them back

Transform Your Workshop Performance

Join Service Centres already using Torque DMS to drive efficiency

45%
More Jobs Per Day
3.2x
Faster Job Turnaround
£12K
Extra Monthly Revenue
89%
Customer Satisfaction

Ready to Modernise Your Service Centre?

See how Torque DMS can transform your operations

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