New in Torque DMS
Audit a warranty claim and everything behind it in one place, then follow every problem through to a fix. No spreadsheets, no piecing together paperwork from different systems.
Talk to usBecause the job card and invoice already live in Torque, it checks things like mileage, clocked time and invoice totals against the claim for you, and shows its reasoning.
Complaint, root cause, cover, mileage, dates, and authorisation before work started.
Concern and work match the claim, technician recorded, clocked time backs up the labour, quality check done.
Warranty invoice raised, amount and parts match the claim, claim reference shown.
Provider reference, amount within what was authorised, payment reconciled, rejections reviewed.
Photos, diagnostic reports, parts retained or returned, customer signature.
Torque pulls in its job card and invoice for you.
Torque pre-checks what it can. You make the call.
Add evidence, a corrective action, an owner and a due date.
The owner fixes it, then an auditor checks and closes it.
Findings roll up into one view: what is still open or overdue, the money at risk, which problems keep coming back, who owns each action and, for groups, which sites need attention.
Ask us for a demo