Torque DMS
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Glossary

eContracting

eContracting is the process of completing a vehicle sale — finance proposal, agreement, and signatures — entirely online instead of on paper in the dealership.

eContracting replaces the paper finance pack with a digital one: the customer reviews and signs their finance agreement electronically, often from home, and the proposal is submitted straight to the lender from inside the DMS.

Why it matters

  • Cuts the time between "deal agreed" and "deal funded" — fewer printed documents to chase and post
  • Reduces errors from manually re-entering figures already calculated in the DMS
  • Lets a dealer complete remote sales, not just in-showroom ones
  • Creates a clean digital audit trail for compliance

What to check in a DMS

Not every DMS supports eContracting natively — some require a separate finance portal and manual re-keying. Look for direct lender integrations so a finance proposal built in the DMS flows straight through to signature and submission without re-entry.